Terms and Conditions
Please read this information carefully as it contains important details about your rights and obligations as well as limitations and exclusions that may apply to you. We will make every effort to match each order to your exact specifications. Because our natural hair is 100% “natural raw hair extensions” each piece comes from a separate donor. We cannot guarantee hair color or texture. Our natural raw hair extensions come in a natural straight, natural wavy, natural body wave, natural deep wave, natural loose wave pattern, and the color will range between a natural 1b and 2. In some cases, we may have natural lighter pieces that are available upon request but not guaranteed. Please be forewarned, if you purchase with the color or texture, we will not do exchange/return your purchase. Please note that ALL SALES ARE FINAL. There are no returns or exchanges permitted.
Payment of PayPal in India is very typical for business due to reasons as below.
Due to Indian Government regulations, the use of Pay Pal transfer service to India by a business is not permitted.
It is illegal for business.
If we use PayPal as a personal name, they take very higher charges.
PayPal transfers Indian currency by converting USD to the Indian rupee at a very low price if we use the personal name without a business account.
Indian Government takes service tax as well if we use it personally.
We cannot transfer the money from the PayPal account to my bank account immediately. It takes 5 business days for the transaction.
At present, our company is giving more than 25 payment options. Here, we mention a few payment names as below.
Bank Wire Transfer: Terms of payment is always 100% advance. We accept Bank Wire transfers. Our bank typically receives the funds the next day. We have our company registered bank account.
Western Union: We accept western union payment into my bank account. You can send through online.
Wise: We accept Wise payment into our bank account. There are two types of accounts in wise. Personal and business.
MoneyGram: We accept MoneyGram payments into my bank account. You can send through online.
World Remit: We accept world remit payment into my bank account. The First 3 transfers are free. You can send through online.
Ria Money Transfer: We accept Ria Money Transfer payments into my bank account. You can send through online.
Remit2India: We accept Remit2India payment into our bank account. You can send us online.
Remitly: We accept Remit2India payment into our bank account. You can send us online.
Small World Money Transfer Service: We accept Remit2India payment into our bank account. The first transfer is free. You can send us online.
Azimo: We accept Azimo payment into my bank account. The first 2 transfers are free. You can send through online.
We also accept other types of payment. You may contact us by WhatsApp if you would like to know more payment options.
Cancellation of Order:
You may cancel your order before sending the amount. When our company receives your amount, your orders cannot be canceled. You can only change the order.
Our business hours are Monday through Friday from 9:00 am to 6:00 pm IST. All orders received before 4:00 pm are processed and shipped the same day. Orders placed over the weekend will be shipped first thing Monday morning unless it is a holiday. Once shipped, orders arrive within the time frame selected on the order form.
If any product is out of stock, unavailable or if we are just simply unable to fulfill your order we will contact you immediately to find out if you are interested in receiving a substitution. If a substitution is not acceptable you may wish to terminate the sale in case. Please note: Prices, specifications, and availability of products are subject to change without notice. Any typographical, photographic, or specification error in products or pricing is subject to correction. We will notify you of any corrections or changes and ask for your approval before we complete your order.
If you have tracked your package and there is a discrepancy in delivery information or it has been lost in transit please call us immediately by WhatsApp number +91-9105313050. We will contact the Courier Company right away and initiate a trace for your package and have them start an investigation. If it is determined that your shipment has been lost a replacement will be sent.
All international customers are required to submit a complete shipping address with zipcode/postal code, name of the city, state. Once you've placed your order you will be contacted by Customer Service to provide this information. International shipments are not allowed to post box numbers.
International Shipments must clear customs. The rules and requirements for customs clearance vary from country to country. It is the customer's responsibility to pay any additional taxes, fees, or duties or to arrange for any permits or special paperwork that may be required. Invoices are sent with all shipments. This is the only document that will be sent with your shipment.
Sometimes, our company provides free shipping on the special offer. You can see details in the special offer section. Shipping charges will be $ 49 for international shipments. The shipping charge also depends upon the quantity and destinations. The bulk quantity of the order is placed, the lowest shipping charge will be applied.
A fumigation certificate is mandatory, you will be charged $ 19. Due to covid-19 (Coronavirus) Fumigation certificate is compulsory custom clearance. The customs officer will do inspection everything carefully. We are also a pioneer in carrying Fumigation treatment of Human Hairs. It is inspected that there is no lice, bed bugs, mosquitoes, cockroach, ants, rat, and rodent control. The customs officer also checks whether it is real raw hair extensions or not. It also inspects if there are Human Hairs.
Without a Fumigation certificate, shipment will not be departed from India.
Prizes, Special Offers, and Compensation:
Returns, replacements, and exchanges are not permitted on products acquired by the client through a promotional contest or event. Hair acquired through a compensation contract from any company’s department is also not eligible for a return, replacement, or exchange. All sales will not be finalized until it is approved by Company. The company reserves the right to withhold approval at its sole discretion.
The company reserves the right to cancel or change any program without notice at any time.
Changes of Terms and Conditions:
The company reserves the right at our discretion to make changes to prices, terms, and conditions. Please check this page periodically for changes.
Last Update May 13, 2022